Warranty

Measuring range and accuracy:

Low flow rate (<1m/s) will have a large measurement error, please select the appropriate pipe diameter for installation.

If not otherwise agreed, the warranty program of this product is as follows.

Please confirm the condition of the product within 14 days after receiving it. If there are any defects caused during shipment, please contact the sales personnel for a product replacement.

The product warranty is for 12 months from the delivery date. The warranty covers functional failures due to the non-human error and the non-specified environmental factors. During the warranty period, there will be no charge for product inspection, replacement of parts, or maintenance, etc.

When the product needs to be shipped back for maintenance, the packaging must be in perfect condition to avoid any additional damage during shipping.

This product warranty only covers normal use. Any special applications, abnormal and excessive use are not covered by this warranty.

The failures under the following conditions shall not be covered by this warranty, and the expenses for inspection, parts, maintenance, etc. shall be charged accordingly:

  • Natural disasters: flood, fire, earthquake, lighting strike, typhoon, etc.

  • Human caused damages: scratch, falling, tenon fracture, beating, breaking and heavy hitting.

  • Human errors: use of inappropriate voltage, high humidity, water, stain, corrosion, loss, improper storage, etc.

  • Caused by other abnormal factors. The failure was caused by the unprecedented force of natural disasters.

  • Other abnormal factors: The damage caused by the installation, appending, expanding, modifying and repair of the product or using an unauthorized third party for parts.

  • Product aging under long-term UV exposure.

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